Privacy Policy

Privacy Policy

We greatly appreciate your trust as our customer, and we are committed to maintaining the confidentiality and security of your personal information. This Privacy Policy page is designed to provide an understanding of how we collect, use, disclose, and protect your personal information. We respect your privacy and strive to keep your personal information safe. Please take a moment to carefully read our privacy policy to understand our practices in managing your information. In this policy, we will explain the types of information we collect, how that information is used, and the options available to you in controlling your information. If you have further questions, feel free to contact our customer service team. Thank you for choosing MPMInsurance as your partner for your insurance needs.

Announcement

Notice This website is managed and operated by PT Asuransi Mitra Pelindung Mustika (“MPMInsurance,” “We”). This Privacy Policy outlines how we protect and use the information you provide when using the services on this website. Our primary business is general insurance with property insurance, personal accident insurance, ship hull insurance, and more. We understand that the information we receive from you is highly confidential. Therefore, protecting your privacy is our top priority. MPMInsurance is committed to maintaining the confidentiality and security of the information you provide.

Siapapun Anda, apakah Anda adalah seorang calon pelanggan/pelanggan, rekanan, ataupun pelamar kerja, informasi Anda akan dilindungi tidak hanya oleh hukum privasi yang berlaku, tetapi yang lebih penting adalah komitmen nyata Kami untuk menghargai dan menjaga setiap data atau informasi pribadi Pengguna Situs www.mpm-insurance.com.

You can explore all the content on the MPMInsurance website anonymously. If we want to acquire, process, or use personal data from your visits to this website, we will notify you in advance.

When you complete information request forms, you should be aware that you agree to provide your personal information to us. If you decide not to complete the information request form or leave this website, we will not store the data you have provided.

Acquisition and Collection of Personal Information/Data

When you visit our site, such as by visiting certain pages that are still part of the site, registering, providing statements, suggestions, and criticisms, our site will automatically collect information, including but not limited to name, phone number, address, occupation, email, gender, date of birth, IP address, and other necessary information.

Use of Personal Data and Options

If we want to obtain personal information, you can decide which personal data we may accept and how we should use it. We will only collect your personal data if you agree and as far as necessary to assist in meeting your various needs, for example:

Offering products or services you want; Improving our services; Informing you about our other products or services. When you provide information to us, we will not pass that information on to third parties without your consent or as permitted by law. We may share your data with our affiliates and/or third parties for the purpose of policy administration or services.

Data Access

We may also collect and provide statistics obtained from our website about customers, sales, traffic patterns, and our services and provide these statistics to third parties. However, these statistics will not contain personal information that can be used to identify an individual.

We respect your privacy, especially your right to access information. If you request, and as required by applicable law, we will inform you of your personal data that we have received through this site.

We strive to keep your data accurate. If you want to report changes or provide corrections to your data, please contact MPMInsurance through the contact information on this site.

Marketing-Related Information

When you provide consent to receive information, product offers, and/or services and are contacted by MPMInsurance and/or its affiliates (as well as third parties appointed by MPMInsurance and/or its affiliates) for marketing and service improvement purposes, you understand and declare that the above consent includes:

Consent to be contacted and receive information about product offers and/or services, customer surveys, product campaigns through any available communication media (including but not limited to mail, email, short message service (SMS), telephone, and other digital/electronic communication media) by MPMInsurance and/or its affiliates (as well as third parties appointed by MPMInsurance and/or its affiliates); and Consent to grant authority to MPMInsurance and/or its affiliates (as well as third parties appointed by MPMInsurance and/or its affiliates) to disclose your personal data information related to the interests as referred to in point (1).

You can contact us through the contact information provided on this site if you no longer wish to receive information about product offers and/or services from MPMInsurance and/or its affiliates (as well as third parties appointed by MPMInsurance and/or its affiliates).

Request for Deletion of Personal Data

You can contact us to request MPMInsurance to delete your personal data. Please remember that data deletion will be carried out if the following criteria are met:

You no longer have any connection with MPMInsurance.
As long as it does not violate the Indonesian laws related to company document storage.

Other Questions

If you have further questions about your privacy at MPMInsurance, you can contact us at:

PT Asuransi Mitra Pelindung Mustika (MPMInsurance)
Kantor Pusat
AKR Tower Level 22
Jl.Panjang No.5 RT.11/RW.10, Kecamatan Kebon Jeruk Kota Jakarta Barat
DKI Jakarta 11530

Customer Care : 021 1500 – 676
WhatsApp : 0811-1588-676
Email : info@mpm-insurance.com

Consent

By using this site, you agree to the Privacy Policy and the Terms of Use of this site. If you do not agree with this policy or the Terms of Use of this site, please do not use the online services. Online services are not intended to be used outside of the country or jurisdiction or by people who can make its use illegal. If you fall into this category, you are not allowed to access or use our online services.

Penyediaan Layanan Online

Layanan online disediakan oleh kami di wilayah Negara Kesatuan Republik Indonesia, dan kami tidak bermaksud untuk tunduk kepada hukum atau yurisdiksi negara atau wilayah lain selain Negara Kesatuan Republik Indonesia.

Provision of Online Services

Online services are provided by us within the territory of the Unitary State of the Republic of Indonesia, and we do not intend to be subject to the laws or jurisdiction of other countries or regions other than the Unitary State of the Republic of Indonesia.

Changes to This Privacy Policy

We may change this Privacy Policy at any time and from time to time. Any changes or modifications to this Privacy Policy will be effective when posted. Your continued use of the online services after the new Privacy Policy has been posted will be considered your agreement to the new Policy. If you do not agree with the revised Privacy Policy, please do not use our online services.

MPMInsurance :
Protection, Advisory & Reliability

PT Asuransi Mitra Pelindung Mustika or MPMInsurance is a subsidiary of PT Mitra Pinasthika Mustika Tbk engaged in the general (non-life) insurance business since October 12, 2012. MPMInsurance currently has 18 offices (headquarters, branches, and representatives) all spread across Indonesia and offers various insurance products, including motor vehicle insurance ( car insurance, motorcycle insurance), travel insurance, property insurance, asset insurance, construction insurance, money insurance, transportation insurance, and hull insurance. In 2022, MPMInsurance was awarded The Best Insurance 2022 in The General Insurance Category with Assets of over 1-5 Trillion Rupiah by Investor Magazine and received an A+ rating from Fitch Ratings Indonesia.

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